privacy policy privacy policy
Privacy Policy

This Privacy Policy (“Policy”) describes how JAUNTIN', Inc. (dba UnderWing) and its related companies (“Company”, “UnderWing”, “we”, or “us”) collect, use and share personal information of consumer users of this website, https://underwing.co/ (the “Site”). When you visit one of our websites or, if applicable, utilize our applications, services, and products (which, together, are referred to as the "Services"), we keep and maintain some of your information as part of our everyday business. In respect of your privacy, we have laid out below the types of information we collect and the ways we use it. This Policy refers only to the information collected and maintained by UnderWing’s websites, applications, content, products, and services (collectively referred herein as the “Platform”). By accessing or using our Services, you agree to this Policy and to our Terms of Service. If you do not agree to this Policy or Terms of Service, please do not access or otherwise use our Services or any information contained herein. This Policy does not apply to websites that post different statements.

What Information Do We Collect?

We get information about you in a range of ways.

  • Information You Give Us. We collect your name, addresses, age, email address, phone number, mailing address, demographic information (such as your gender) as well as other information you directly give us on our Site. We collect only limited payment information since we use a third-party payment processor for your payment transactions.
  • Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.
  • Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, the pages you request, type of device you use, browser type, browser language, your general geographic location such as the city from which your device is connecting to the Internet, information regarding the websites you visit prior to and after visiting our Site, your activities while visiting our websites and the content you access or view when using them, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.
  • Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs. For more information, please refer or our Cookies Policy.

UnderWing collects non-personally identifiable information about you that may include, without limitation, your Internet Protocol (“IP”) address, server log files, which automatically record certain non-personally identifiable information on server logs, cookies, web beacons, pixels, gifs, tags, and other technologies that collect information in similar ways which may store a piece of data on your browser or device, or may identify, compile, aggregate and/or collect information through other means, other information that you voluntarily provide, if the portion of such information that personally identifies you or any other user is removed, and Google Analytics, a web analytics service provided by Google, Inc. Such non-personally identifiable information may also include the pages you request, type of device you use, the operating system you use, the type and version of browser you use, your activities while visiting our websites and the content you access or view when using them, the time of your visit, the pages you visit and the time spent, your general geographic location such as the city from which your device is connecting to the Internet, information regarding the websites you visit prior to and after visiting our websites, and information regarding your age, gender, and interests.

Do We Collect This Information?

We may collect personally identifiable information that you voluntarily provide to us through your online interactions, such as signing up for an email newsletter through our websites, registering/signing up for meetings or other events, filling out an online form on one of our websites to request information, contacting our customer service or support, providing feedback to UnderWing, and creating an online account. UnderWing may use this information to send you marketing communications of benefit to you. You many opt out of receiving these communications if you wish.

When you visit our websites, your browser or device may be exposed to certain information collection technologies which may be stored on your browser or device. You may delete and/or refuse the use of such technology by selecting the appropriate settings on your browser. You may use our websites even if you choose to refuse or delete such technology, however, this may affect your ability to use the full functionality of our Platform.

Our websites may use Google Analytics, which uses certain collection technologies to collect and store anonymous information about you, which may include the non-personally identifiable information described above. You can read Google Analytics’ privacy policy at http://www.google.com/analytics/learn/privacy.html and Google Analytics Terms of Use at http://www.google.com/analytics/tos.html .

How Do We Use Your Information?

We use your personal information as follows:

  • We use your personal information to operate, maintain, and improve our sites, products, and services
  • We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • We use your personal information to communicate about promotions, upcoming events, send you newsletters or information, or contact you via e-mail, postal mail, or telephone about your request for information, services, offers, and news that may be of interest to you about products and services offered by us and our selected partners.
  • We use your personal information to link or combine user information with other personal information.
  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
  • We use your personal information to provide and deliver products and services customers request.
  • We use your personal information to respond to your communications, communicate with you about our services, provide you with customer service and support, and attend to tasks relating to your business and transactions.

We may also use non-personally identifiable information in many ways, including, without limitation, to administer and improve our websites, analyze website trends, and how our websites are used, analyze and improve the user operation of our websites and/or Platform, and improve the products and services we offer.

When Can This Information Be Shared With Others?

We will not share, sell, or rent any of your personally identifiable information that we collect, except with your consent or as described in this Policy. We may share personal information as follows:

  • We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • We may share personal information with third parties whom we engage to perform services on our behalf, under confidentiality or similar agreements, such as administering and processing payments, printing and shipping ID cards, hosting our websites, communicating with you about offers or other information relevant to us, and/or to perform the other tasks that we may use personal information for under this Policy.
  • We may share personal information for legal, protection, and safety purposes
    • We may share information to comply with laws.
    • We may share information to respond to lawful requests and legal processes.
    • We may share information to protect the rights and property of Company, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
    • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  • We may share information with those who need it to do work for us.
How Do We Protect Your Information?

UnderWing stores information using reasonable, industry standard, and technically feasible physical, technical, and administrative safeguards against foreseeable risks, such as unauthorized access. Please be aware that our websites, Platform, and data storage run on software, hardware, and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. UnderWing is not responsible for the acts and omissions of any third parties.

We cannot guarantee the security of the information on and sent from our websites and Platform. It may be possible for third parties not under the control of UnderWing to unlawfully intercept or access transmissions and/or private communications. While we strive to protect your personally identifiable information, UnderWing cannot ensure or warrant the security of any information you transmit to us over the Internet. Any such transmission is done at your own risk.

How Long Do We Retain This Information?

UnderWing will keep data collected long enough to achieve the specified purpose and objective for which the data was collected, and as required for accountability purposes under state and federal law.

Protection of Children’s Privacy

UnderWing often covers minor dependents. If a child under the age of 18 wishes to use a service or feature available through our website that requires registration (e.g., creating an account), such child’s parent or legal guardian must provide online confirmation at the time of registration. UnderWing does not knowingly collect or use any information from children under the age of 18. If we learn that any persons under 18 have provided information about themselves, such information will be deleted.

Our Site is not directed to children under the age of 13. We assume our Site is used by adults or minors supervised by a parent or guardian. We are committed to complying with the Children's Online Privacy Protection Act ("COPPA"). We may ask you to provide their age during the registration process and on other areas of our Site. If we learn that personal information of persons under 13-years-of-age has been collected on or through the Services, we will take the appropriate steps to delete this information. If it comes to our attention through reliable means that a registered user is a child under 13 years of age, we will cancel that user's account and/or access to the Services. If a parent believes that his or her child has provided us with personal information, he or she can contact us using the Contact Information below. We will promptly delete the information upon learning that it relates to a child under the age of 13.

Direct Access to Other Sites

From time to time we may offer direct links to third-party websites that are independent of our websites, and such third-party websites may not follow the same privacy guidelines as us. We are not responsible for, and have no control over, the content, acts, or privacy policies of these third-party sites. A link to a website does not constitute an endorsement of that website, nor the entity that controls the website.

Information Choices and Changes

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

Contact Information

We welcome your comments or questions about this Policy. You may also contact us at our address:

JAUNTIN', Inc. (dba UnderWing)
321 East Walnut Street, 130 GIA
Des Moines, Iowa 50309
Telephone: 866-252-2604
Email: coordinator@underwing.co

General; Changes to This Policy; Governing Law and Jurisdiction

We may change this Policy. If we make any changes, we will change the Last Updated date above. This Policy may be revised from time to time as new features and services are added, as the law requires, and as industry privacy and security best practices progress. We will indicate the effective date of any revised policy at the top of this page for you to know when there has been a change. Changes apply to the information collected from the date we post the revision, as well as to information we already hold. Your continued use of websites following the posting of such changes to these terms will mean you accept those changes. Therefore, we ask that you please check this Policy periodically to learn of any changes. This Policy applies to all users of our Platform, regardless of whether you are a member of UnderWing Health Plan. If you do not accept this Policy, you are not authorized to access, use, and/or browse our websites and you must immediately discontinue use.

We reserve the right to discontinue or modify any aspect of the Services at any time. This Policy, together with our Terms of Service and any other legal notices published by us on our website and in the Platform, shall constitute the entire agreement between us concerning the Services. If any provision of this Policy is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect, provided, however, that in such event this Policy shall be interpreted so as to give effect, to the greatest extent consistent with, and permitted by, applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

This Policy shall be governed by the laws of the State of Iowa, without respect to its conflict of laws principles. We each agree to submit to the personal and exclusive jurisdiction of the courts located in the State where the policy was issued, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.